3 Questions to Help You Determine If Gamification Could Transform Your Call...
By Molly Kittle, Vice President, Digital Strategy, Bunchball@MolKittle Call Center Week 2015 is right around the corner, June 15-19, in Las Vegas, so today, I'm putting the finishing touches on my...
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Could Your Employees Be More Effective Learners?
By Kim Wyrick, Training and Retention Consultant for the On Your Side Centers – Nationwide I know from first-hand experience how challenging it can be to motivate employees to engage with training and...
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What Is Employee Engagement?
By Rajat Paharia, Founder and Chief Product Officer@rajatrocksGoogle+ The term employee engagement is used to describe the participation and commitment level of workers. When employees are truly...
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The Difference between Training and Learning and How Gamification Can Help
Director of Product Marketing, Bunchball@JPAatBunch Training and Learning are the yin and yang of employee engagement. Training is generally regarded as a formal, top-down activity designed to build...
View ArticleThe Worst Way to Combat Employee Distraction
Call centers are fundamental to the customer experience, and the customer experience is key for driving sales and revenue. That’s why call center managers are constantly on the look-out for ways to...
View ArticleFive Intrinsic Motivators and How They Impact Employee Engagement At Work
Vice President, Strategic Services@MolKittle Every manager craves a highly committed, motivated workforce. When workers are engaged, business performance is better, customer satisfaction scores rise...
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Gaming the System
By Molly Kittle, Vice President, Strategic Services, Bunchball It exists in every aspect of our society: sports, personal relationships, education/academia, the healthcare system, taxes, dieting,...
View ArticleHow Game Dynamics Can Motivate Workers
What truly motivates your employees? Game dynamics can help your business provide incentives that will cultivate long-term loyalty and encourage excellence in the workplace. The Bunchball Nitro...
View ArticleMotivating Young Workers with Gamification
Motivating today’s younger workforce has been a point of contention for most enterprise companies; how do they motivate and engage the easily distracted generation? Managers often blame technology for...
View ArticleSales Incentive Ideas that Motivate Long-Term
As nearly any experienced sales manager will tell you, there are plenty of ideas out there about ways to incentivize your sales team. The tricky part is finding incentives that make a lasting impact...
View ArticleHow Gamification Is Revolutionizing the Workplace
Note: This blog post was orginally published on12/11/14, and was updated on 3/27/2020By Rajat Paharia, Founder and Chief Product Officer@rajatrocksGoogle+It’s that time of year – the season for fresh...
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